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Answers customers in writing: parcel tracking, appointments and bookings.
The data you enter is sent to the TeamIA services required for this demo. Do not use sensitive or confidential data.
Choose a situation and chat with Inès.
Live demo: Inès can check a parcel status, consult a calendar and prepare an email confirmation.
InèsHello! Enter a number starting with FR, for example FR-1234-5678, to track a parcel.
A customer asks about parcel tracking, an appointment or a booking.
Inès handles a deliberately limited situation so its behaviour remains observable. The demo illustrates a capability; it does not yet reproduce your rules, data or access rights.
A customer asks about parcel tracking, an appointment or a booking.
The input is analysed, useful information is structured and an output is produced within a defined framework. In a project, every step is tested on real examples and exceptions are documented.
A contextual answer and, when required, an action or escalation.
A production version can connect to authorised tools with authentication, logs and business rules. TeamIA favours scoped API access over broad connections.
Do not use sensitive data in this demo. Production adds access controls, managed retention, human oversight, error monitoring and manual takeover.
No. It runs in a separate environment. Connecting your tools requires scoping, limited permissions and testing.
Inès's result demonstrates potential. Production output must be validated for your context and risk level.
TeamIA can analyse the process, define integrations and estimate a measurable deployment scope.
