The best AI use case improves a frequent process, has usable data and can be measured without disproportionate risk.
Ten practical use cases
- Lead qualification
- Meeting preparation
- Customer support
- Internal document search
- Document extraction
- Email and ticket routing
- Drafting assistance
- Anomaly detection
- ERP forecasting
- Cross-tool workflow automation
Prioritise before building
Score expected value, frequency, data readiness, integration effort and risk. A simple reversible pilot is usually a stronger first project than a broad autonomous system.

