A reliable business agent combines a limited objective, identified data, authorised actions, controls and continuous measurement. Treat deployment as a process change, not a model installation.
Seven deployment decisions
- Define the business outcome and baseline.
- Choose assistant, copilot or supervised-agent autonomy.
- Govern documents and RAG sources.
- Apply least-privilege access to CRM, ERP and APIs.
- Test edge cases and failures.
- Train users and explain AI interactions.
- Track quality, adoption and full operating cost.