Accelerating technical bids for a metallurgical SME thanks to AI

This French SME, expert in custom welding for industry, is seeing a sharp rise in customer demand. But its four-strong pre-sales team is up against a wall: two of them are due to retire soon. It takes several years to train new profiles, and the bid preparation process is long, complex and highly specialized.

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The company receives an increasing volume of requests for quotations, but the processing of these requests is based on undocumented professional knowledge. The creation of a technical offer requires a detailed reading of customer drawings and an analysis of specifications. The departure of two experts represents a twofold risk: loss of key skills and overload for management itself. Without a solution, the forecast growth of +20% becomes unattainable.

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• Design of a specific AI tool for automatic analysis of welding plans
• Implementation of a Retrieval-Augmented Generation (RAG) system to capitalize on business knowledge
• Automatic generation of technical offers tailored to customer requirements
• Structuring and digitization of costing rules and recurring use cases
• Integration into existing system with functional support

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• Average time to create an offer divided by 4
• Absorption of workload despite the loss of two key profiles
• Improved sales service quality: more time spent with customers
• Maintain growth trajectory (+20% target) without hiring
• Valorize and perpetuate business knowledge through a customized AI model

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This project illustrates how an industrial SME can use AI to transform an HR constraint into a growth opportunity. By automating technical analysis and bid writing, TeamIA enabled the company to gain in agility, performance and customer value. Are you facing a similar challenge? Let's talk about it.

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