A fiduciary's digital revolution thanks to TeamIA's AI solutions

In the complex, regulated world of finance, a Luxembourg fiduciary is faced with significant challenges. Managing client accounting with a specialized tool, the company, headed by a single manager and made up of around ten employees, excels in its core business. However, it also faces crucial ancillary issues, particularly in terms of administrative management and compliance.

The fiduciary efficiently handles its customers' bookkeeping, thanks to an industry-renowned software package. However, it struggles to manage the peripheral aspects of its business: tracking invoices, managing schedules and vacations via paper documents, and the complexity of managing KYC (Know Your Customer) procedures. These challenges lead to a considerable administrative workload, monopolizing the precious time of employees and managers, often to the detriment of their personal lives.

TeamIA, a specialist in digital solutions, offers an innovative system to meet these challenges:

- Invoice and reminder automation: A customer invoice management system has been set up, enabling real-time monitoring of due dates and automatic sending of reminders, thus reducing late payments and improving cash flow.

- Digitizing Leave Management: Switching to a digital system for leave management eliminates paper processes, simplifying requests and validations, and freeing up time for higher value-added activities.

- Integrated KYC management: The solution includes a dedicated module for KYC management, with digital forms for information collection, ID management and automatic updating. This system ensures greater compliance and reduces the risk of regulatory non-compliance.

- Tracking legal and tax obligations: A tool dedicated to tracking legal and tax obligations is integrated, enabling you to manage deadlines and prevent the risk of penalties.

Implementing this digital solution offers many advantages:

- Reduce redundant tasks: Automating administrative processes frees staff from repetitive tasks, allowing them to concentrate on more strategic activities.

- Improved Customer Experience: Simplifying procedures for customers, particularly with regard to KYC, boosts customer satisfaction and loyalty.

- Increased compliance: Rigorous management of documents and legal deadlines ensures greater compliance with current regulations, which is essential in the financial sector.

- Optimized internal management: Centralized information and easy access to data significantly improve internal efficiency.

Financial impact and ROI By reducing the administrative workload, TeamIA represents a significant saving, equivalent to 5 days of full-time equivalent per month. This represents a significant optimization of resources and a significant financial gain for the fiduciary, enabling efforts to be concentrated on more strategic and profitable tasks, without the need for additional staff...

The digital transformation initiated by TeamIA for this Luxembourg fiduciary illustrates how technological innovation can revolutionize traditional management practices. This case illustrates the power of digitalization in the financial sector, not only in terms of improving operational efficiency, but also in contributing to better regulatory compliance and optimization of internal processes. Ultimately, this digital transformation initiative by Visua not only solved complex challenges, but also positioned the Luxembourg fiduciary for future success, demonstrating that the adoption of advanced technologies is essential to remain competitive in a rapidly evolving business environment.